After dropping your car with one of the Maple drivers, it will be taken to a nearby car park, employing modern security systems and CCTV.
No need for a transfer - just walk straight into the nearby terminal.
The meet and greet service is ideal for passengers requiring any extra assistance.
The car park is open 24 hours a day, 365 days a year.
Maximum vehicle height: 2m.
Vehicle restrictions apply, please see more information below for details.
Maple cannot accept the following makes of cars for insurance premium reasons: Aston Martin, Ferrari, Rolls-Royce, Bentley or Maserati.
No trailers and vehicles must fit in a standard parking space (2.4m x 4.8m).
Please be aware that if you are late in collecting your car, after your phone call to tell us you are ready for it, you may incur additional charges. If your actual stay is longer than your booked stay, any extra days will be charged at £20.00 per day (or part day). No refunds will be issued for part used stays. Payments for extra days must be settled before the vehicle is handed over and if requested a receipt can be sent by email to you. It is the responsibility of the vehicle owner/customer driving to ensure that the vehicle is roadworthy, holds a valid MOT certificate and has a valid Road Fund Licence. Vehicles that are not road legal or safe to drive will be refused. You will be given the option to drive your vehicle to our car park for storage and you will have to make your own way to us on return to collect it. No refunds will be given for illegal vehicles not collected.
Please call us on 0121 227 3338 (select option 1) 15 minutes prior to your arrival at Birmingham Airport. Please have ready your 'Booking Name' and 'Booking Reference' when you call and we will dispatch our driver to meet you. Follow the directions below to the meeting point at the terminal. Please allow sufficient time for our driver to complete our check-in procedure and conduct the necessary photographic vehicle inspection on your arrival. This usually takes 3-4 minutes. Failure to leave adequate time for our driver to complete this may relinquish any claim for damage not recorded as a result. If you are running late this can be completed by our driver after you have left but before he or she moves your car.
Once You have collected your luggage, Please Call Maple Parking on 0121 2273338 option 2. As you exit the terminal building, follow the signs to Valet Parking (where you dropped the car off).Your vehicle will be returned to the designated Maple Parking bays. A uniformed chauffeur will return your vehicle. Please be aware that due to time restrictions in the car park you must be at the collection point within 10 minutes of your call, or you may incur additional charges payable at the exit barrier. If you are returning earlier than the date or time you have provided, we must know 24 hours in advance to avoid any delay. From time to time the meeting point may change at short notice. You will be informed when you call if this will affect you.