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Airport Parking & Hotels
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Location

Address:
Heathrow Airport Longford
Hounslow TW6 1EW

Other information

  1. Directions
  2. Additional Information
  3. Terms and Conditions

Directions

Where you drive to will depend on which terminal you are flying from. Edward Lloyd Meet & Greet will meet you at the drop-off area for the appropriate terminal, it’s just a matter of double-checking the directions below. It’s also advised that you call them 30 minutes before your arrival time to both confirm that you are on schedule, and to agree on parking arrangements:

Terminal 2:

Please follow signs for Terminal 2, as you approach the ramp stay in the far right hand lane, follow signs Short Stay Car Park . Take a ticket at the barrier and drive to level 4 row B.

Terminal 3:

Follow signs for departures, enter the Short Stay Car Park and proceed to level 4, row B. This is where the driver will meet you.

Terminal 5:

Follow signs for Short-Stay Passenger Pick-up, that will take you towards the car parks, then follow far left lane for level 4. Follow level 4 into the car park, then drive round to row S - your car will be collected from there.

Arrival instructions

Dropping your car off is easy:

  1. Please call when you are approximately 30 minutes away from the terminal.
  2. Once you have met the driver he will inspect your car with you for any existing damage.
  3. Edward Lloyd will then confirm your return details.
  4. Your car will then be driven to a secure compound.
  5. Please make sure when returning from an overnight long-haul flight that you enter the correct date you land in the UK. It is advised that you save the mobile number to your phone to avoid difficulty in calling us when you are on the way to the airport.

Please ensure you allow sufficient time to park your car and make your way to the airport terminal. 

Return instructions

Please call Edward Lloyd once you have landed, then call again when you have collected your luggage:

Terminal 2
Make your way to the same place you dropped the vehicle off, level 4, rows A & B.

Terminal 3
Make your way to the Short-Stay car park 3, level 4, where your car will be returned to you.

Terminal 5
Make your way to Short-Stay car park level 4, row S, this is the same place you dropped your vehicle off.

Important information

Bookings will be required to pay the entry / exit fees at the Short Stay car parks.

Please be advised that for any late collections after midnight, early returns or if you return on a flight different to the one originally specified, there will be a charge of £30 payable to the driver in cash.

Overstay charges are £30 for the first day, £10 per day thereafter.

Edward Lloyd does not accept Left-hand drive vehicles. 

Please make sure you are in communications with Edward Lloyd regarding any changes that you may have with your arrival time, There will not be any charge if you let Edward Lloyd know the day before travel.

Bookings will be required to pay the entry / exit fees at the Short Stay car parks.

From 29th August 2023 new ULEZ charges will affect bookings at most car parks serving Heathrow for vehicles that do not meet Euro 6 emissions regulations - please make sure you check before you travel.

For more information please visit: https://tfl.gov.uk/modes/driving/ultra-low-emission-zone/ulez-payments

Please consider that you will be within the ULEZ zone on two seperate occasions (on your start date and return date).

Bookings will be required to pay the entry / exit fees at the Short Stay car parks.

Edward Lloyd Parking will not be able to take your car if it is not legal and roadworthy or is in any other way unsafe to drive, such as tyre tread not within the legal limit.

Edward Lloyd do not accept Left hand drive vehicles. 

Please call Edward Lloyd at least 30minutes before your arrival at the terminal. 

Security

When you leave your vehicle with a member of Edward Lloyd’s Meet & Greet team, you can rest assured that your car will be parked in a secure compound. The car park is surrounded by security fencing and is also monitored by CCTV. 

All the drivers who take the vehicles to the premises are fully-insured, so you won’t have to worry about the safety of your car. Together, these comprehensive safety and security measures have earned it the Park Mark Award from the police. This can only be granted by the constabulary force, as part of their Crime Prevention Initiative.

Disabled facilities

Edward Lloyd Meet & Greet is ideal for anyone who requires assistance for their mobility or disability needs. Staff can help you load and unload your luggage. Their staff pride themselves on their personable qualities and customer service, so you can trust that you will be looked after while you register your vehicle’s details. 

If you have any questions about their disabled facilities, it’s advised that you contact them for more information.

Vehicle restrictions

Bookings will be required to pay the entry / exit fees at the Short Stay car parks.

Please be advised that for any late collections after midnight, early returns or if you return on a flight different to the one originally specified, there will be a charge of £30 payable to the driver in cash.

Overstay charges are £30 for the first day, £10 per day thereafter.

Edward Lloyd does not accept Left-hand drive vehicles. 

Please make sure you are in communications with Edward Lloyd regarding any changes that you may have with your arrival time, There will not be any charge if you let Edward Lloyd know the day before travel.

Opening times

The operating times of Edward Lloyd Meet & Greet are between the hours of 05:30 and 22:30. Please be advised that for any late collections after midnight, early returns or if you return on a flight different to the one orginally specified, there will be a charge of £30 payable to the driver in cash.

Terms and Conditions

  1. Our Flexible booking option offers you the convenience and flexibility you need. Here’s how it works:
    1. Need to Change Your Plans?
      • You can cancel or change your booking up to 24 hours before your parking period begins without any charges.
    2. Parking Period:
      • Your parking period starts at 12:01 AM on the first day of your booked dates, regardless of your pre-booked arrival time.
    3. Important to Note:
      • If you don’t cancel or update your booking at least 24 hours before your parking period begins, we’ll need to charge you for the full booking. Also, please be aware that we can’t offer refunds if you return earlier than planned.
    4. Booking Adjustments:
      • If you make changes to your booking and the price changes, we’ll either charge or refund the difference based on your adjustments.