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evPark Giant offers a secure and efficient meet and greet service. They service all Heathrow terminals. evPark Giant offers this service with EV charging for your car whilst you are away. evPark Giants drivers are fully insured and trained and will park your car in a secure compound that is patrolled by guards 24 hours a day.
Terminal 2- Postcode TW6 1EW. Height restriction for Short Stay 2 is 2.2m.
Follow the signs for Terminals 2 & 3. Go through the main tunnel towards Terminals 2 & 3. Exiting the tunnel you’ll see signage for both terminals, stay in the right-hand lane for the Short Stay 2. Follow the signage and stay in the lane driving past the central bus station and continuing in the lane toward the car park. Do not go to Drop-Off (upper ramp) as there are additional fees to enter this area which you will need to pay directly to Heathrow.
You’ll then head up the ramp, staying in the right-hand lane sign posted Short Stay Passenger Pick up and then a height restriction barrier stating Short Stay 2. Stay in the right-hand lane for Level 4 and use the barrier furthest to your right.
Take the barrier ticket and enter the car park. Entering the car park on Level 4 follow the signs for Off Airport Parking and then park your vehicle in "Row B" where you will be met by a Chauffeur to collect your car.
Terminal 3- Postcode TW6 3QG. Height restriction for Short Stay 2 is 2.2m.
Follow the signs for Terminals 2 & 3. Go through the main tunnel towards Terminals 2 & 3. Exiting the tunnel you’ll see signage for both terminals, stay in 2nd lane from the left signposted Terminal 3 Short Stay 3. After the traffic lights, follow the lane all the way around and you’ll then see the road open up to many lanes, stay to the right signposted Terminal 3 Short Stay 3 and enter the short stay car park passing the height restriction barrier. Take a ticket from the barrier and take your car to Level 4, then park your vehicle in ROW “A” where you will be met by a Chauffeur to collect your car.
Do not go to Drop-Off or Valet Parking as there are additional fees to enter these areas which you will need to pay directly to Heathrow.
Terminal 5 - Post Code TW6 2GA. Height restriction for Short Stay is 2.2m.
Drive towards the Pick-up and departure. As you go up the ramp you will see signs for Short Stay car park. Follow the sign (this is Level 4 of the terminal car park) but keep in the left-hand side lane marked fast track business parking, drive to the barrier and take a ticket, (There is no additional charge to the customer for entering the terminal car park) then proceed to row R or S, where you will be met by a Chauffeur to collect your car.
Do not go to Drop-Off or Heathrow Meet & Greet as there are additional fees to enter these areas which you will need to pay directly to Heathrow.
To avoid additional short stay car park charges, please call 07857 366664 or 07594517711 at least 30 minutes prior to reaching the airport and you must be contactable on the number you have provided on the booking. The company will only pay for a maximum of 15 minutes parking. If there are any changes in any of the booked time(s) please call the numbers provided and let Park Giant know. Heathrow Airport is now within the ULEZ zone, please check and ensure that you pay ULEZ charges where applicable. https://tfl.gov.uk/modes/driving/ultra-low-emission-zone.
Ensure that you have removed your travel documentation, phones, any cash, and all valuables from your vehicle. No responsibility is accepted for any personal items left in vehicles.
Hand over the vehicle and keys to the staff, sign the paperwork and head straight into your terminal check-in. A fully insured chauffeur will drive your vehicle to our secure location for storage whilst you are away.
On your return, please call us twice on the number provided, first call as soon as you land and the second call as soon as you collect your luggage.
You must check your vehicle in full upon arrival and advise us of any concerns before moving from the parking bay. Damage claims will not be accepted if reported after leaving the parking bay.
Sign the paperwork and collect your vehicle from the designated point. Entering the Heathrow Drop-Off areas (signposted) will incur additional fees that are payable directly to the airport.
Vehicle Collection Instructions
We are currently asking customers to call us twice; once when you have landed and once when you have all your luggage; this allows us to monitor customer arrivals much more efficiently. Please notify us if there will be any delays as we will only cover the cost for a maximum of 15 minutes of parking in the short stay car park. If you are unsure of any of the directions, please speak to the duty controller on the day of your travel or email us with any questions at contact@parkgiant.co.uk.
Terminal 2
Please head to Level 4 of the Short Stay car park and the collection point will be the Off-Airport parking areas at rows A & B.
Terminal 3
As you enter the arrivals hall, just before the exit door on the right-hand side take the lift to Level 4 Short Stay Car Park. Your vehicle will be delivered to rows A & B, look for Off-Airport Meet & Greet signage.
Terminal 5
As you exit into the main arrivals hall, you’ll need to head to your left and exit the building where you’ll see lifts ahead of you. Take the lift up to Level 4 of the Short Stay Car Park and look for rows R or S and within designated Off-Airport Meet & Greet parking areas.
Terminals 2, 3 & 5 height restriction for Short Stay is 2.2m
From 29th August 2023 new ULEZ charges will affect bookings at most car parks serving Heathrow for vehicles that do not meet Euro 6 emissions regulations - please make sure you check before you travel.
For more information please visit: https://tfl.gov.uk/modes/driving/ultra-low-emission-zone/ulez-payments
Please consider that you will be within the ULEZ zone on two seperate occasions (on your start date and return date).
Park Giant guarantee a minimum of 80% charging and will not accept any vehicles less than 15% charge on drop off. Please ensure you have the 3 pin plug EV charging cable stored in the vehicle. The company will not accept liability for any issue arising from an EV charge or charging level. Please note that standard charging times will apply with standard charging facilities and your travel dates and times may limit charging.
Tesla Supercharging is available with the Meet & Greet service and additional Tesla costs may apply. Available at request only.
To avoid additional Short Stay Car Park charges, please call 07857366664 or 07594517711 at least 30 minutes prior to reaching the airport and you must be contactable on the number you have provided on the booking.
Park Giant will only pay for a maximum of 15 minutes parking, if there are any changes in any of the booked time(s) please keep Park Giant informed with the numbers provided above.
Park Giant car park is regularly assessed by a specialist team from the British Parking Association’s Safer Parking Scheme and by local Police. There is perimeter fencing, on-site security patrols 24/7 and CCTV.
Terminals 2, 3 & 5 height restriction for Short Stay is 2.2m
